Looking for a Freshdesk Alternative?

Rocketbots is the only Freshdesk alternative that allows you to grow support without growing your staff.

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AI Zendesk alternative

Unlimited Human Agents

Invite as many team members to answer enquiries as you want. While Freshdesk automatically upgrades you to a higher billing plan if you exceed your number of agents, we will never charge you extra for giving more people access to the platform.

best zendesk alternative

Artificial Intelligence at your service

Rocketbots uses AI to learn from your conversations with customers so that it can start suggesting replies, even replying automatically. You won’t need to hire more staff to tackle more inquiries when the AI is already there to think for you.

Multichannel Zendesk Alternative

Reach Users after they leave

It’s annoying when users leave the website and you can’t message them back. With the Facebook Web Chat Plugin and Rocketbots you can message users back or send broadcasts to segments.

Customer experience is one of the most important aspects of a business’s pre and post sales journey. With a ton of help desk and support tools out there, it can be hard to choose the one that’s right for you.
At first glance, Freshdesk is bad to the bone when it comes to customer support.
However, as their business grew, so did their price per agent.

So why use Rocketbots as an alternative to Freshdesk Chat?

Pricing Comparison per Month

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  •           For 1 Agent up to 1,000 messages  
  •           For 2 Agents up to 10,000 messages  
  •           For 5 Agents up to 25,000 messages  
  •           For 25 Agents up to 200,000 messages  
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  • Free
  • $19
  • $49
  • $99
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  • Free
  • $50
  • $125
  • $625

Freshdesk charges per Agent, which means they are more expensive. Rocketbots gives you unlimited agents and unlimited contacts. You pay for what you use. As simple as that.

Feature Summary

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  •           Facebook Webchat  
  •           Wechat  
  •           Slack  
  •           WeChat Work  
  •           Facebook Workplace  
  •           AI Suggested Replies  
  •           Contact Management
  •           Broadcasts  
  •           Surveys  
  •           Files Delivery  
  •           Analytics  
  •           Shared Inbox  
  •           Chat Tags  
  •           Parametric Code Generator  
  •           Custom Fields  
  •           Third Party Integrations  
  •           SSL Encryption  
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No credit card required. Continue on the free plan or cancel anytime.

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