Help Desk Software That Scales Support Not Staff

Increase customer satisfaction with modern support software that includes messaging apps, self-learning AI and broadcasts.

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Using Live Chat in customer service is proven to increase satisfaction and customer base retention. The only problem with traditional live chat is once a website visitor leaves your website… Poof! They disappear.

Try a different approach.

Omnichannel Messaging

Bring all of your channels together and manage them from a centralised location.

Shared Inbox

Coordinate human and bot interactions to focus on conversations that matter.

Contact Management

Keep track of every Facebook Customer Chat conversation and build your contact list.

Smart Replies

Be notified when users need help and collaborate in a simple team inbox.

Connect to Your Customers Anywhere

Support your customers on every major chat platform including:

  • Facebook Messenger
  • WeChat
  • Whatsapp
  • Telegram
  • & more
Collaborate & Help Customers Fast

Work together and chat to customers fast on any channel in a team inbox. Lower time to resolution and increase your customer satisfaction.

  • Team Inbox
  • Contact Assignment
  • Mark Done
Automate Responses & Scale Support

Activate customer self-service with no setup required. Start answering customer queries with Rocketbots and our Self Learning AI will take care of the rest.

  • Automated Smart Replies
  • Tags
  • Custom Fields
Understand & Improve

Now that you’re talking to customers at scale efficiently, validate what you’ve learned with surveys and broadcast your features and improvements to your messaging app audience.

  • Granular Targeting
  • Broadcasts
  • Surveys

What are you waiting for?

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